REOI-Feasibility Study for Assisted Digital Access Points


REOI-Feasibility Study for Assisted Digital Access Points, Responsive image




Digital West Bank & Gaza Project (P174355)
Grant number: (TF0B5236)
Assignment Title: REOI-Feasibility Study for Assisted Digital Access Points.docx
Reference No.: GZ-MTIT-309964-CS-CQS 

The Palestinian Liberation Organization has received a grant from the International Development Association (IDA) in the amount of USD 20 million for the benefit of the Palestinian Authority (PA) to finance the Digital West Bank & Gaza Project and intends to apply part of the proceeds for consulting services.

The purpose of the assignment consulting services (“the Services”) is to conduct a feasibility study on using the existing post offices as assisted access service points to enhance citizens’ access to digital administrative services at the local level and the internet. The feasibility study is expected to (i) assess the viability and implementation of using the post office network as a front office for the provision of e-government services. (ii) the study must identify the full details based on a real assessment of the current situation on the ground and according to what is needed to be achieved using the post office as a front office for the provision of e-services; including the total estimated cost of post offices transformation and estimated financial details, network, hardware, software, equipment, personnel, logistics, furniture, capacity building of employees, citizens awareness, brand, and marketing campaign. (iii) feasibility in this context means meeting the objectives of a one-stop-shop model in a financially sustainable manner. The assisted access points are planned to supplement existing front-office service points to provide extended reach.

These services are expected to be finished within a period not exceeding 6 months.

The Terms of Reference (TOR) for the assignment can be found at the following link

The Ministry of Telecom and Information Technology (MTIT) now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.

The shortlisting criteria of the firm is: core business and years in business, relevant experience, technical and managerial capability of the firm. Key Experts will not be evaluated at the shortlisting stage.

The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” dated November 2020 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.

Consultants may associate with other firms to enhance their qualifications but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected.

A Consultant will be selected in accordance with the Consultant Qualification Selection (CQS) procurement method set out in the Procurement Regulations.

Further information can be obtained at the address below during office hours: Sunday – Thursday (09:00 AM – 01:00 PM) (Local Time GMT +3)


Zuhdi Jarrar - Procurement Specialist

Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by e-mail) by September 28th 2022


Ministry of Telcom and Information Technology
Attn: Zuhdi Jarrar – Procurement Specialist
Postal code: P6140389
Al-Bireh – Al-Mobadeen St.
Tel:+970-2-2943333 ext 344
Mobile: +970-592980008