REOI - e-Government Service Inventory and Prioritization


REOI - e-Government Service Inventory and Prioritization, Responsive image





Digital West Bank & Gaza Project (P174355)

Grant number: (TF0B5236)


Assignment Title: e-Government Service Inventory and Prioritization

Reference No.: GZ-MTIT-238973-CS-QCBS


The Palestinian Liberation Organization has received a grant from the International Development Association (IDA) in the amount of USD 20 million for the benefit of the Palestinian Authority (PA) to finance the Digital West Bank & Gaza Project, and intends to apply part of the proceeds for consulting services.

The consulting services (“the Services”) for developing e-Government Service Inventory and Prioritization include:

(i) Prepare and develop a comprehensive inventory of all existing Government to Citizen (G2C) and Government to Business (G2B) services in the West Bank and Gaza from all service providers, line ministries, and other public agencies. (ii) Propose a classification of the public services into categories; (iii) Conduct service clustering and optimization by making recommendations to develop, digitalize, consolidate, merge, or eliminate services; (iv) Service Prioritization: develop a methodology and perform a prioritization of public services to undergo digitalization and re-engineering; (v) Organize workshops with representatives of public service providers, relevant policy-making bodies, MTIT, and other stakeholders to present the results of the assignment.


These services are expected to commence mid-2022 and to be finished within a period not exceeding 8 months.

The Terms of Reference (TOR) for the assignment can be found at the following link:

 The Ministry of Telecom and Information Technology (MTIT) now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.

 The shortlisting criteria of the firm are: core business and years in business, relevant experience, technical and managerial capability of the firm. Key Experts will not be evaluated at the shortlisting stage.

 The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” dated November 2020 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.

 Consultants may associate with other firms to enhance their qualifications, but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected.

 A Consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS) procurement method set out in the Procurement Regulations.

 Further information can be obtained at the address below during office hours: Sunday – Thursday (08:00 AM – 03:00 PM) (Local Time GMT +2)

 Zuhdi Jarrar

Procurement Specialist



 Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by fax, or by e-mail) by Feb 6th 2022.

 Ministry of Telcom and Information Technology

Attn: Zuhdi Jarrar – Procurement Specialist

Postal code: P6140389

Al-Bireh – Al-Mobadeen St.

Tel:+970-2-2943333 ext 417


Mobile: +970-592980008